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Safety guide

How to check an online pharmacy

Use state licensing records and basic prescription safeguards before relying on an online pharmacy.

Updated July 20, 2026Medical review pending5 sections2 primary sources

Quick answer

Verify an online pharmacy through the relevant state board of pharmacy. Confirm that it requires a valid prescription, provides a U.S. address and phone number, offers access to a licensed pharmacist, and matches the pharmacy named on the product label and shipping materials.

Key takeaways

  • Use an official state board lookup.
  • A legitimate pharmacy should require a prescription for prescription drugs.
  • Confirm the business name, address, and license—not merely the website domain.
  • Do not buy injectable products from research-chemical or social-media sellers.

01

Use the state board record

FDA recommends checking an online pharmacy’s license through the relevant state board of pharmacy. A website’s appearance, advertising, or provider partnership is not a substitute for that record.

02

Look for basic safeguards

FDA advises consumers to confirm that the pharmacy requires a prescription, provides a U.S. physical address and phone number, and makes a licensed pharmacist available for questions.

03

A practical verification sequence

Ask the prescriber for the pharmacy’s legal name and state before medication ships. Search the appropriate state board database, match the address and license status, and note the date. If the pharmacy is in another state, check whether additional nonresident pharmacy authorization applies where the patient lives.

When the package arrives, compare the label with the expected pharmacy, prescriber, patient, product, concentration, instructions, lot or beyond-use information as applicable, and contact details. Contact the prescriber or pharmacy before using a product when important information conflicts.

04

Warning signs of an unsafe seller

Warning signs include offering prescription drugs without a prescription, refusing to identify a licensed pharmacist, using only cryptocurrency or direct messages, shipping an injectable labeled only for research, making guaranteed claims, or listing an address that does not match licensing records.

FDA has reported fraudulent products labeled as compounded semaglutide or tirzepatide in which the named pharmacy did not exist or denied compounding the product. Pharmacy identity should therefore be checked, not assumed from a printed label.

05

What pharmacy verification cannot prove

A current pharmacy license is important, but it does not prove that a specific treatment is appropriate, that every product will be error-free, or that a compounded drug is FDA-approved. Product questions still belong with the treating clinician and dispensing pharmacist.

Common questions

Frequently asked questions

What is the best place to verify an online pharmacy?

Use the official board of pharmacy for the pharmacy’s state and review any requirements for dispensing into the patient’s state.

Is a website badge enough to verify a pharmacy?

No. Treat badges as leads and confirm the underlying license through an official source.

Can a legitimate pharmacy sell prescription injections without a prescription?

A legitimate online pharmacy should require a valid prescription for prescription medication.

Primary sources

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